#Viber out sms free#

You can even make calls to customers who don't have a Viber account via the 'Viber Out' feature, which uses VoIP calling over the internet (note that a charge may apply, depending on your service provider). Viber supports messages, audio and video calls, and media sharing. Viber is an all-in-one channel that goes beyond the 160-character limit of SMS. Simplifies your customer communication needs with one single channel Viber Business Messages offers plenty of benefits for companies wanting to take their mobile marketing strategy to the next level. For example, with Messente, it costs 0.013 € to send a Viber marketing message to the United States and 0.0081 € to send a transactional message to the same location. Viber pricing depends on the destination country and whether you send a promotional or transaction message. We'll set up your verified Viber business messaging account hassle-free and advise you on getting started. Viber for Business requires you to use an approved partner such as Messente. Payments: customers can set up digital wallets linked to their Viber accounts, making the payments process seamless. Live chat: communicate with customers in real-time and set up automated chatbots to provide 24/7 support.įeedback gathering: send polls and surveys easily with a two-way messaging session that logs customers' answers. Group chats: have interactive discussions with up to 250 customers in one group.Ĭommunities: have conversations with an unlimited number of customers to gain feedback, answer questions and promote something new. Media sharing: photos, videos and stickers can easily be shared with customers to pique their interest. Personalisation: by connecting your CRM to Viber and making use of customer data insights, you can send highly targeted content that'll help build stronger relationships and lead to more sales.

#Viber out sms free#

VoIP calls: enables free calls to Viber users over the internet. One-on-one texts: for conversational messaging with customers.īulk texting: with Viber's 'Broadcast Lists', you can send the exact same message to multiple Viber contacts without having to add them to a group chat. Here are the main features available with Viber Business Messages: This reassures customers they can trust messages coming from your brand. When you set up an official business account, the Viber team will verify it, and a 'blue tick' will appear next to your company name and logo. Viber Business Messages can only be sent to users who've opted in to receive your Viber campaigns. The key things to know about Viber Business Messages The tool is also useful for answering customer queries, providing support, and sending transactional notifications. What is Viber marketing?īusinesses can use Viber Business Messages to promote their products or services through marketing messages, stickers, adverts, and 'Communities'. It works over an internet connection and supports Voice over Internet Protocol (VoIP) calls. More than 1 billion people worldwide use Viber, a free instant messaging app that allows people to connect through audio and video calls, group chats, messages, and stickers.

Read on to learn how your business can leverage this powerful tool to engage your customers. This article explores one of the best messaging apps for mobile marketing: Viber. This is great news for businesses, particularly as mobile instant messaging allows for real-time contact with customers and fast responses - both of which help to improve customer satisfaction and retention. Moreover, 68% of consumers prefer to contact brands via messaging apps. Over 41 million messages are sent every minute using messaging apps such as SMS, Viber, WhatsApp, and Messenger. Statista predicts that the total number of mobile messaging app users will grow from 3.02 billion in 2021 to 3.51 billion by 2025. The use of instant messaging apps has risen significantly in recent years, and this trend is set to continue.